Starting Out and Rolling BPM Programs

Presenter: Derek Miers (Bio)

Day 1

Introductions
Process Perspectives - High level introduction to some of the key principles of successful BPM projects
BPMS Design Principles - A quick introduction to the BPMS and where it adds value
Relationship with SOA and Business Performance
Assessing Organizational Readiness - Moving up the ladder of Business Process Maturity
BPM Project Methodology
Role & Formation of Steering Group
A Methodology for Agreeing Governance
Project Selection - An extensible methodology to identify an initial BPM Project
Developing the Business Case for a BPM Project
Selling BPM to Executive Management
BPM Team Formation – Roles & Responsibilities
Understanding Processes – Overview of Process Modeling Techniques
Avoiding Analysis Paralysis
Identifying Improvement Opportunities - Overview of improvement domains and related identification techniques
Designing Appropriate Process Architectures - Balancing efficiency with adaptability and innovation
BPMS Development Issues - Understanding the core components of a BPMS and how to work with them
An iterative development approach to implementation
Building in appropriate monitoring and optimization practices
Managing the organizational change

Day 2

Developing A Repeatable BPM Implementation Methodology
Establishing the BPM Center of Excellence/Project Office
Evaluate & Select Methodologies & Tools
Developing a Corporate Process Architecture
Developing Global v Local Guidelines
Rationalizing the Metrics
Training & Developing Specialists
The Role of IT
Assessing BPM Tools – Suites and Modeling  - How to think about them, their role, etc. Includes a methodology for evaluating BPMS suites ensuring they are relevant to your needs.
Leveraging Existing IT Investments - Developing a library of integration components
BPM Standards - There are so many to choose from, which ones are relevant and why.
Summary
Next Steps Development